Category: Ratings & Reviews

I just want to express my extreme satisfaction and happiness with our overall shopping for valuable and high end affordable furniture . We have been married 26 plus years and have purchased a lot of furniture in those years . But we can honestly say we have never been more pleased with the quality of our purchase from the Roomplace!! And all the friendly fast and professional staff that helped make this happen . I know with out a doubt if I need anything in the future it will come from the Roomplace . We are continuing to spread the word like wild fire well worth checking them out. Again extremely happy with the Avon location .

Name: Chris

City: Indianapolis
State: Indiana

I bought a twin master pad and I went back since I didn’t like it. It was just so thin. Got there and found out that the store has a no return policy which I was surprised. I was frustrated and I just need to talk to the manager to air out my disappointments. He explained to me why and then offered me a replacement which is a thicker one with no extra money involve. Now, that’s what I call "customer satisfaction!" The two gentlemen names that helped me were: Steve Rojo and Zoran Matijevic (I think my spelling are correct)..Great job in exceeding customer satisfaction.

Thanks,
Nine Schut

Name: Nine Schut
Email: ninevehpschut@yahoo.com
City: Wheeling
State: IL

Hamilton TV Stand                                                                         

Comments about Hamilton TV Stand:  Great Looking Unit

I have already had 2 separate deliveries from the Room Place and both have been great. A BIG thank you to Michael from delivery who was very aware not to track mud inside my home. He was very nice as well as accommodating. Also, a BIG shout out to Tiwana (my apology if I did not spell your name correctly) from Customer Service who assisted me with my delivery date/time. Very professional and a pleasure to speak with. I opted to take the survey 3x via my cell, however the survey does not connect. Thought I would let you know. My next delivery is for this Saturday, and I am looking forward to receiving my new furniture.

– Maureen
 

I had to write to tell you that we just bought a couch, love seat, and chair with hassock. The folks in the store were so helpful and patient. Never pushy one bit. Let us make our own mind up. Even let us leave the store without trying to coerce us. Said make up your mind…and it ended up we came back and bought. And to make it even better, the two delivery men who brought our furniture this past Saturday were the nicest men I’ve ever had deliver. They were strong as oxes, up the stairs with that heavy stuff, and done in minutes. Very gentle with our furniture too. I cannot say enough about them…how hard they work carrying that stuff? Wow. Thanks guys!

Name: Catherine Dennis
Email: cathi.dennis@gmail.com
City: Palatine
State: IL

The Broadway Collection              

By Barb

From Chandler, AZ