Dear Sir or Madam
Two months back I drove to the Room Place located at Army Trail Road and Gary Avenue in the suburbs of Chicago. My experience was one of the best and pleasant experiences of my life. This was for two good factors. The first being the absolute professional customer service by Mr. Mansoor Malik. His knowledge on the pricing, the product discussed and his overall approach towards what and what should not be considered when purchasing specific items was well worth the consideration. In the end we left the place as happy customers, and his was primarily due to Mr. Mansoor's presentation in terms of how he was able to give us his undivided attention and assist us in selecting the sets that we bought.
We ended up selecting a mattress that was not the right choice for us. Mr. Malik once again did the best he could and provided us the best possible and doable solutions to the issue. It is due to this latter brief issue that the GM Mr. Tanveer also joined in to resolve the matter for us. Once again, Mr. Tanveer was equally extremely helpful and a very decent personality to deal with. He exercised all his authorities as the GM of the location and gave us the best options, based on the suggestions of Mr. Mansoor.
All is well that ends well. One of the best teams to approach for any furniture purchase and a truly great experience at Room Place. No exaggeration, but I am truly a fan of this franchise from the get go.
Name: Sohail
City: Hanover Park